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Hire Dedicated Virtual Medical Assistants
We’ve got the best Virtual Medical Assistants to Hire
What Do You Get When You Hire Our Virtual Medical Assistants?
At Workforce Commerce, we’ve built a healthcare-focused resource model that helps clinics, hospitals, and private practices scale efficiently while maintaining exceptional patient care.
When you hire our Virtual Medical Assistants (VMAs), you gain:
- 40 hours of dedicated, HIPAA-compliant service per week
- Trained professionals experienced with U.S. healthcare systems
- Secure, encrypted communication and EHR-integrated workflows
- Free onboarding consultation with our Chief Medical Advisor, Dr. Maidah
- Dedicated Team Manager to monitor and optimize performance
- Free access to PMS & CRM for daily operations tracking
- Flexible hiring models (Full-time / Part-time / On-demand)
- Free initial consultation with our CTO and COO if needed
- Start with a 5-Day FREE Trial
- Custom hiring plans based on your practice size and specialty
What Do We Cover Under Virtual Medical Assistance?
Our Virtual Medical Assistants are trained across multiple healthcare functions to enhance workflow efficiency and patient satisfaction.
We provide staffing expertise in:
- Patient Scheduling & Appointment Coordination
- Medical Billing, Coding & Claims Processing
- Insurance Verification & Prior Authorization
- Electronic Health Record (EHR) Management
- Patient Follow-up, Reminders & Care Coordination
- Prescription Refills & Lab Order Management
- Clinical Documentation & Transcription
- Telehealth Coordination & Virtual Front-Desk Support
- Inbox, Messaging Center & Communication Management
What do we cover under
Virtual Medical Assistants
Administrative Duties
- Managing patient appointments, scheduling, and reminders
- Handling emails, calls, and patient inquiries
- Maintaining electronic health records (EHRs) and documentation
- Billing, invoicing, and insurance claim follow-ups
- Data entry and report generation
- Coordinating referrals and prescriptions
Clinical Support (depending on scope and licensure)
- Preparing patient charts and histories
- Updating medical records after visits
- Assisting with telehealth consultations
- Following up on lab results or patient instructions
Other Value-Added Tasks
- Researching medical information for providers
- Preparing educational materials for patients
- Supporting practice marketing and social media
- Streamlining workflow processes
Why Hire Virtual Medical Assistants from Workforce Commerce?
Our Virtual Medical Assistants are not just administrative helpers, they are healthcare-trained professionals who understand the nuances of patient care, documentation, and clinical workflows.
Under the leadership of Dr. Maidah, a licensed physician with advanced training in Global Health and Healthcare Systems, our teams combine clinical insight with operational excellence. This ensures that every assistant you hire works as an extension of your in-office team, maintaining accuracy, empathy, and compliance.
We understand the realities of healthcare delivery from managing patient calls and lab results to ensuring insurance compliance. That’s why every Virtual Medical Assistant undergoes a structured training and quality-assurance program designed by physicians and operations experts.
By hiring through Workforce Commerce, you:
- Reduce overhead costs while maintaining clinical accuracy
- Improve patient experience through prompt and professional communication
- Increase practice efficiency and provider satisfaction
- Gain reliable remote staff backed by proven management systems
Our VMAs are more than remote professionals. They are part of your care team, ensuring seamless daily operations and enhanced patient outcomes.
At Workforce Commerce, we take complete ownership of our commitments. Our approach is built on accountability, transparency, and a steadfast dedication to delivering results consistently and without compromise.
FAQs about Hiring Virtual Medical Assistants
When hiring a Virtual Medical Assistant (VMA) or a full remote healthcare support team, you may have some questions or concerns.
Explore the frequently asked questions below or contact us for personalized assistance.
What is the cost to hire a Virtual Medical Assistant?
Our monthly rates typically range from USD $1,599.00 to $2,999.00, depending on experience level, medical specialization, and working hours.
Please review our pricing table above for full details on each plan.
What kind of tasks can a Virtual Medical Assistant perform?
Our Virtual Medical Assistants are trained to handle both clinical and administrative tasks such as:
- Patient scheduling & appointment coordination
- Medical billing and insurance verification
- Electronic Health Record (EHR) management
- Prescription refills & lab coordination
- Patient follow-up, reminders, and communication management
- Telehealth support and virtual front-desk duties
Are your Virtual Medical Assistants HIPAA-compliant?
Absolutely. Every assistant is trained on HIPAA privacy and data protection standards, ensuring all communication, documentation, and system access are compliant with U.S. healthcare regulations.
Can I hire a part-time or flexible Virtual Medical Assistant?
Yes. Workforce Commerce offers full-time, part-time, and on-demand hiring models.
You can scale up or down based on your practice needs, seasonal workload, or patient volume.
Do your Virtual Medical Assistants have experience with EHR systems?
Yes. Our VMAs are familiar with leading EHR and EMR systems such as Athenahealth, Kareo, Epic, DrChrono, and eClinicalWorks.
We also provide onboarding to align the assistant with your specific software workflows.
How do you ensure the quality and reliability of your Virtual Medical Assistants?
Each assistant undergoes multi-stage screening, medical knowledge assessment, and training under the supervision of Dr. Maidah, our Chief Medical Advisor.
We also assign a Team Manager and use PMS/CRM tools to monitor performance, communication quality, and compliance.
How do you ensure patient data security and confidentiality?
All operations follow strict security protocols including:
- End-to-end encrypted communication
- Secure VPN access
- Role-based data permissions
- Regular audits and compliance checks
Our teams operate through secure systems to guarantee the confidentiality of every patient interaction.
Can Virtual Medical Assistants communicate directly with patients?
Yes. Our VMAs are trained in professional medical communication and can interact with patients via phone, email, or patient portals — always under your direction and within approved guidelines.
Do you offer specialized VMAs for certain medical fields?
Yes. We can provide assistants with domain experience in primary care, dental, dermatology, cardiology, pediatrics, and behavioral health, among others.
You can specify your specialty requirements during onboarding.
What is the process to hire a Virtual Medical Assistant?
Our onboarding process is simple and secure:
- Define your practice needs (tasks, shift, skills).
- Review shortlisted candidates pre-screened by our team.
- Select your assistant and sign the NDA & service agreement.
- Begin your 5-day FREE trial and evaluate performance.
Go live with your dedicated assistant supported by a Team Manager.
Do you provide quality assurance or performance monitoring?
Yes. Every engagement includes free QA supervision, performance tracking through our PMS, and periodic reviews with our healthcare leadership team.
This ensures consistent, compliant, and efficient service delivery.